Tuesday, 12 March 2019

How do you decide which potholes to repair? - Ask the Contract Director #5

Ask the Contract Director!

We understand that as members of the public, you probably have a lot of burning questions regarding the roads around Buckinghamshire. Well, we’re giving you the opportunity to get your questions answered by Transport for Buckinghamshire’s Contract Director!

In each blog post in this exciting new series, we will be focusing on a different frequently asked question. This week, we’re answering:



How do you decide which potholes to repair?


Buckinghamshire County Council’s 3,200km highway infrastructure is its most valuable asset, valued at £4.2 billion. It provides a vital transportation network for both businesses and private users.

Under our Routine Maintenance Service Principle, Transport for Buckinghamshire (TfB) is to maintain the highway infrastructure in a safe and serviceable condition for its users, whether driving, walking or cycling. In order to identify any defects on the highway, regular inspections are carried out by TfB Highways Inspectors and Local Area Technicians (LATs).


Carrying out inspections

Highway Safety Inspections are supplemented by other inspections and assessments carried out in line with national standards and/or good practice, including but not limited to:

  •         Inspections undertaken in response to specific matters identified through correspondence (e.g. Fix My Street reports)
  •         Specialist inspections of certain assets within the highway boundary (e.g. street lighting and structures)
  •        Technical assessments of carriageway condition, generally undertaken using machine based equipment
  •         Streetworks Inspections

The frequency for safety inspections of individual roads is based upon the Carriageway Maintenance Hierarchy adopted by Buckinghamshire County Council, which considers:

  • Road Category: Strategic roads, main distributer and secondary distributor roads are inspected on a monthly basis whereas local link-roads are inspected on a quarterly basis and local access roads are inspected annually.
  • Traffic use, characteristics and trends
  • Characteristics of adjoining roads
  • Wider policy or operational considerations

Although the road category within the hierarchy, in combination with traffic use, will determine the inspection frequency, site specific factors may contribute to a decision to temporarily or permanently increase or reduce the frequency of the inspection of a specific location. Factors that may contribute to this kind of decision may include accident rates and unusually high defect levels.




Identifying a defect

Like many authorities, TfB used to repair potholes based on their ‘size’. A large pothole with jagged edges would be repaired more quickly than a small one, regardless of its location. However, we now follow a risk-based approach when it comes to repairs, meaning that we take in to consideration:
  • The risk posed to the public
  • The extent, depth and surface area
  • The volume and speed of traffic of the road the defect is on
  • The location, such as junctions and bends
  • Forecast weather conditions

Applying this risk based approach is beneficial to road users, as it means that we are able to target our resources to higher risk defects. Lower risk defects can be fitted in to repair programmes that allow us to operate far more efficiently.


Defect Categorisation

TfB’s Safety Inspection Policy defines defects in three categories:

Emergency (Category E) – Those that require prompt attention because they represent an immediate hazard.

Emergency defects will be permanently repaired or made safe at the time of the inspection, if possible. Making the defect safe may constitute displaying warning notices, coning or fencing off to protect the public from the defect or other suitable actions. If the inspection team are unable to effect a “make safe” then we do have repair teams available to attend within the 2hr time frame.

Category E defects will be permanently repaired within 28 working days if a permanent repair was not possible upon the first visit.

Category 1 Those that require priority attention because they represent a potential risk to road users or reduce the reliability of the highway.

Category 1 defects will also be permanently repaired or made safe at the time of the inspection, if possible. If it is not possible to repair or make safe at the time of the inspection then an appropriate repair will be carried out within two working days of the identification of the defect and a permanent repair made within 28 working days.

Category 2 – All other defects.

Category 2 defects are those which are deemed not to present an immediate hazard and which can be repaired within longer timescales – they are either programmed for repair within 28 calendar days or included in a forward works programme. Category 2 defects are categorised according to priority:
  •         High (Cat 2H)
  •         Medium (Cat 2M)
  •         Low (Cat 2L)

Inspectors are able to determine which sub-category the defect falls into by using their Safety Inspection Guidance Manual which provides examples of defects that may be encountered on the network and their potential categorisation. However, our on-site assessment will always need to take account of other particular circumstances. The inspector will also take into consideration the likelihood of further deterioration before the next scheduled inspection, and where this is a high probability, a higher classification may be determined.




Minimum Investigatory Levels

It is recognised that on any highway network a multitude of minor defects will exist which do not pose any risk to either the safety or the reliability of the highway. As a result, it would be impractical and inefficient to use limited financial resources to undertake repairs. These types of defects are described as ‘not meeting the Minimum Investigatory Levels’, which for potholes is defined as 40mm or under in depth and less than 300mm across in any direction.

Any defects that do not meet the Minimum Investigatory Levels will be recorded if the inspector deems this appropriate (for example, where a cluster of such defects may form a potential preventative maintenance scheme in the future).  These kinds of defects will be recorded as Category 2L defects.

To find a more detailed copy of our Defect Risk Assessment, visit the web page here


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