Why aren't you cutting the grass properly?

Ask the Contract Director!

We understand that as members of the public, you probably have a lot of burning questions regarding the roads around Buckinghamshire. Well, we're giving you the opportunity to get your questions answered by Transport for Buckinghamshire's Contract Director!

This is the 11th blog post that we have produced focusing on the questions that you have been asking the most, this week we are looking at:

Why aren't you cutting the grass properly?

Grass cutting takes place between April and October depending on the weather and each cut takes between seven and eight weeks to complete. 

Every year, we carry out four urban grass cuts across the county. In some urban areas, responsibility has been passed to the local Town or Parish Council through devolved services.

A lot of you have expressed some dissatisfaction with a number of aspects of our grass cutting this year, so we would like to address those concerns now:

The grass cutting is behind schedule!

We did start our grass cutting in the Aylesbury Vale one week late due to equipment issues. Since then, we have lost approximately five days due to poor weather conditions and issues with equipment. As it currently stands, we have completed the first cut and already begun the second cut. 

As we are approximately two weeks behind in the North of the county, we are working at the weekends in an attempt to catch up. By the time we get to the third cut, we will be back on track with the programme. 

In the High Wycombe area, the grass cutting programme is also approximately two weeks behind. 

In South Bucks and Chiltern areas of the county, we are approximately four weeks behind and are just completing cut one. 

You're not strimming after cutting the grass and then you're leaving the cut grass behind!

All strimming around street furniture is completed in conjunction with mowing. However, as the grass has not been cut since last October it can be incredibly long and doesn't always drop once strimmed, giving the impression that it hasn't been cut. 

We have not collected the clippings for many years as to do so adds a large cost to the operation. There are also issues with appropriate disposal of them. Our teams do blow the loose grass cuttings back onto the verge. However, this does mean the loose grass can sometimes make the area look like it hasn't been cut or strimmed. Unfortunately, if the conditions are windy then the grass can blow back onto the footpath or road. 

You've missed my area!

Because of the amount of rain we have had at the moment, the grass has had ideal growing conditions and as a consequence of this, is growing very quickly. This means that sites that have received their first cut early on in the programme may appear as though they have been missed from the programme.

Can I cut the verge outside my house?

In much the same way as we encourage residents to clear the footpaths in the winter if we have snow, there are very few good reasons to prevent a resident living in an urban area with a 30mph speed limit from cutting the verge outside of their property. If you want to cut the grass then:

- Use a petrol mower if possible, if not then make sure your electric mower has a protected plug or is connected to a protected socket

- Make sure there are no big stones that could flick up and break windows, damage cars or hurt yourself or a passing pedestrian

- Stop mowing when somebody comes close

- If you want to collect the clippings then dispose of them responsibly. Leave the last cuts clippings in place, this will help to replenish the soils nutrients. 

The people driving the vehicles are speeding

Our teams are trained to use the equipment that we use and are aware that speeding does cause issues with the quality of the cut produced. 

All of our vehicles are tracked and the speed is monitored. 

You've neglected Iver!

Iver is receiving grass cuts just as often as anywhere else in the county. In fact, Iver was one of the first parishes to be cut in the South of the county! 

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Respect Our Workforce - Think, keep calm and just turn back.

May has seen the launch of Transport for Buckinghamshire’s (TfB) latest campaign, Respect Our Workforce. Launched with the aim of reminding members of the public to treat operatives, inspectors and technicians on the road with respect, so far the campaign has featured videos and photos from site, discussing some of the abuse that the workforce have to encounter.

Customer facing employees, such as operatives, have been sworn at, shouted at, spat at, had rubbish thrown at them, bottles thrown at them and have even been physically assaulted – all whilst just trying to do their job. In some terrifying instances, operatives have even had members of the public drive through road closures because they don’t want to use the diversion route. By doing this, they are not only putting their own lives at risk, but also the operatives’ lives at risk too.

It’s a rare – and horrific – occasion if this kind of behaviour is experienced in an office based job, or a job with minimal customer engagement. However, for TfB operatives, inspectors and technicians, who meet members of the public regularly, it’s almost a daily occurrence.

We understand that road closures can be frustrating, that temporary signals can be annoying, that being held up at a site where you can’t see any work happening can be the last straw on a bad day, but it’s never an excuse to abuse our workforce.

Deputy Leader and Transport Cabinet Member, Mark Shaw, said:

“They’re here to do a job. They’re here to look after our roads and make sure they’re safe for you to travel on. We’ve now provided bodycams to each of our traffic management people, so if any incidents happen, we can do something about it. Think, keep calm and just turn back.”

It’s hoped that this new campaign will shed some light on the gravity of the situation, and how TfB can work with the public to prevent abuse from happening.

If you’re a social media user, you may have noticed an increase in our communications via Facebook and Twitter. This is to keep the public in the loop as far ahead of works as possible. A lot of anger comes from members of the public not being informed about closures and diversion routes and we want to tackle this. We will also be looking into using additional, more informative signage for closures and diversions.

Don’t forget, you can also double check your routes for the day using tools such as roadworks.org to check for closures, diversions and delays. This can help you to plan accordingly and avoid any frustrations.

Issues on the road are not the fault of our workforce. If you want to speak to them about the work going, please do so with respect and in a civil manner.

We will bring the abuse of our workforce to an end.

Think, keep calm and just turn back.

What are you doing about all the weeds this year?

Ask the Contract Director!

We understand that as members of the public, you probably have a lot of burning questions regarding the roads around Buckinghamshire. Well, we're giving you the opportunity to get your questions answered by Transport for Buckinghamshire's Contract Director!

This is the 10th blog post that we have produced focusing on the questions that you have been asking the most, this week we are looking at:

What are you doing about all the weeds this year?

Buckinghamshire County Council has had to balance revenue budgets over recent years. This has required consideration of numerous competing priorities, including our statutory duty to ensure the highway remains safe and serviceable, and also tackling priorities identified through customer feedback. Because of this, routine weed control (with the exception of noxious weeds) has not been carried out with any kind of regularity over the past four years. 

Unchecked weed growth isn't just unsightly though - it can also lead to accelerated carriageway deterioration and can inhibit the efficient flow of surface water into and through drainage systems. 

In recognition of these longer term effects, TfB has been given an additional £500,000 to spend on routine weed treatment across the county in 2019. 

Routine weed treatment is a  programme of three cycles of routine spraying that will be undertaken across primary footway locations, including hardstandings, kerbs and channels. This equates to 3,408km of kerbline/channel and 3,055km of footway per treatment. 

This spraying will take place in April to combat early season growth, then in June to combat peak season growth and finally in September to combat secondary regrowth. Timings will be adjusted dependent on weather and growth levels. Spraying during high winds and/or heavy rainfall will be avoided as effectiveness is reduced significantly. 

We will be using a chemical that is a non-residual contact herbicide. 

We also have a statutory obligation to control the noxious and injurious weeds on the highway network across the county and this will continue as normal throughout the year. 

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What's going on with the Plane and Patch programme?

Ask the Contract Director!

We understand that as members of the public, you probably have a lot of burning questions regarding the roads around Buckinghamshire. Well, we’re giving you the opportunity to get your questions answered by Transport for Buckinghamshire's Contract Director!

This is the 7th blog post that we have produced focusing on the questions that you have been asking, this week we are looking at:

What’s going on with the Plane and Patch programme?

This year’s Plane and Patch programme commenced on 4^th March 2019 and, continuing until September, will cover over 150 separate locations around Buckinghamshire.

As the work goes on, we have been sharing ‘before and after’ pictures of each road undergoing Plane and Patch treatment on our social media channels. Some of the locations that we have shared so far have been roads in more residential areas, and we have been asked why that is.

TfB takes a balanced approach to prioritising which roads to repair, a strategy that we believe provides the best mix of preventative and replacement work across all roads in the County. The majority of the annual capital budget is targeted at ensuring our main roads remain in good condition, with most larger resurfacing and surface treatment schemes taking place on more strategically important roads. 

However, it is very important that we do not allow our main roads to take up our entire budget because many of our more minor roads, which are still important routes for locals, are in poor condition. For this reason, we make sure that some of the budget is spent on all classes of roads.  Plane and Patch work is particularly effective on minor roads, compared to main roads.

The Plane and Patch programme therefore primarily targets these more minor routes and is largely driven and determined by our Local Area Technicians (LAT’s) and Members, who, between them, have a broad knowledge of the roads within their area, particularly those that will benefit most from Plane and Patch treatment.

Do you want to read more about our approach to highways asset management?  See here for more details. 

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Why haven't you turned this light back on? - Ask the Contract Director #6

Ask the Contract Director!

We understand that as members of the public, you probably have a lot of burning questions regarding the roads around Buckinghamshire. Well, we’re giving you the opportunity to get your questions answered by Transport for Buckinghamshire’s Contract Director!

In each blog post in this exciting new series, we will be focusing on a different frequently asked question. This week, we’re answering:

Why haven’t you turned this light back on?

Transport for Buckinghamshire looks after over 29,000 streetlights and 6,000 illuminated bollards. Across the county, we rely on thousands of street lights to illuminate the local paths and footways for us when we are out and about.

LED Replacement Programme

Over the course of 2018/19, the Street Lighting Team has been replacing 3,295 of the ‘old style’ lanterns with LED equipment. These old style lanterns cast an orange light, whilst the new lanterns produce a brighter, white light. Approximately 3,000 of these lanterns have been converted and it is expected that this programme will be complete by the end of March 2019.

However a small amount of the old style lanterns will remain for a number of reasons, whilst remedial actions are taken, including a need for the entire column to be changed or the column base being surrounded by privately owned land.

In addition to this, the team has also completely replaced 344 lanterns which were mounted on electricity poles.

Night Scouting

Whilst you can report street lights that are damaged or broken on ‘Fix My Street’, TfB also has a Night Scouting programme. Members of the Street Lighting team check for outages along the strategic routes across the county, making note of lights that need any work doing to them. Six routes are covered over a three month period, and the scouting occurs on a quarterly basis.

However, if you do spot a damaged or broken street light, please do report it using ‘Fix My Street’ (https://www.fixmystreet.buckscc.gov.uk/). Use the search bar to find the road the street light is on, use the marker to pinpoint the area it is in and select the number of the street light that you are reporting. This should be used for faults that do not present an immediate risk, for example, street lights that aren’t working. In an emergency, please call 01296 382416 to report.

Solar powered bollards

Transport for Buckinghamshire’s Street Lighting Team has been working with their manufacturing partners, NAL Ltd and Traffic Management Products (TMP), to begin implementing a new and innovative bollard solution across the county, installing over 100 bollards to date. These new bollards are solar powered and have a number of benefits, including reduced energy costs and no need to connect to underground cables, meaning no issues can be caused by power outages or damaged cables.

Another advantage of these new bollards is that they are also easier to repair – the solar powered bollards use socket mounted equipment. Currently, if a bollard is damaged or broken, it can be complicated to repair or replace them as there is a need for traffic management, or in some cases, road closures. However, if one of the new style bollards is damaged or needs replacing, the equipment can be changed quickly and easily and removes the possibility of live wires being exposed in the event of a road traffic collision.

Sometimes the problem lies with the electricity supplier

Sometimes members of the public report failed lights to us that have stopped working due to an underground electrical supply fault. If this is the case, TfB are not able to repair the fault, because the cables are owned and maintained by the electricity companies for the area. Only they are allowed to carry out repairs to their networks.

TfB works closely with the three electricity companies who have equipment within the county to resolve these issues as and when they’re discovered, but the repairs can take some time and be complex in nature. This is usually why, sometimes, a street light you have reported as being out may be out for some time.

Remember…

Street lights are for lighting public highway and footpaths. Please do not report street lights that are not lighting up privately owned land, for example, gardens and driveways.

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How do you decide which potholes to repair? - Ask the Contract Director #5

Ask the Contract Director!

We understand that as members of the public, you probably have a lot of burning questions regarding the roads around Buckinghamshire. Well, we’re giving you the opportunity to get your questions answered by Transport for Buckinghamshire’s Contract Director!

In each blog post in this exciting new series, we will be focusing on a different frequently asked question. This week, we’re answering:

How do you decide which potholes to repair?

Buckinghamshire County Council’s 3,200km highway infrastructure is its most valuable asset, valued at £4.2 billion. It provides a vital transportation network for both businesses and private users.

Under our Routine Maintenance Service Principle, Transport for Buckinghamshire (TfB) is to maintain the highway infrastructure in a safe and serviceable condition for its users, whether driving, walking or cycling. In order to identify any defects on the highway, regular inspections are carried out by TfB Highways Inspectors and Local Area Technicians (LATs).

Carrying out inspections

Highway Safety Inspections are supplemented by other inspections and assessments carried out in line with national standards and/or good practice, including but not limited to:

•         Inspections undertaken in response to specific matters identified through correspondence (e.g. Fix My Street reports)
•         Specialist inspections of certain assets within the highway boundary (e.g. street lighting and structures)
•        Technical assessments of carriageway condition, generally undertaken using machine based equipment
•         Streetworks Inspections

The frequency for safety inspections of individual roads is based upon the Carriageway Maintenance Hierarchy adopted by Buckinghamshire County Council, which considers:

• Road Category: Strategic roads, main distributer and secondary distributor roads are inspected on a monthly basis whereas local link-roads are inspected on a quarterly basis and local access roads are inspected annually.
• Traffic use, characteristics and trends
• Characteristics of adjoining roads
• Wider policy or operational considerations

Although the road category within the hierarchy, in combination with traffic use, will determine the inspection frequency, site specific factors may contribute to a decision to temporarily or permanently increase or reduce the frequency of the inspection of a specific location. Factors that may contribute to this kind of decision may include accident rates and unusually high defect levels.

Identifying a defect

Like many authorities, TfB used to repair potholes based on their ‘size’. A large pothole with jagged edges would be repaired more quickly than a small one, regardless of its location. However, we now follow a risk-based approach when it comes to repairs, meaning that we take in to consideration:

• The risk posed to the public
• The extent, depth and surface area
• The volume and speed of traffic of the road the defect is on
• The location, such as junctions and bends
• Forecast weather conditions

Applying this risk based approach is beneficial to road users, as it means that we are able to target our resources to higher risk defects. Lower risk defects can be fitted in to repair programmes that allow us to operate far more efficiently.

Defect Categorisation

TfB’s Safety Inspection Policy defines defects in three categories:

Emergency (Category E) – Those that require prompt attention because they represent an immediate hazard.

Emergency defects will be permanently repaired or made safe at the time of the inspection, if possible. Making the defect safe may constitute displaying warning notices, coning or fencing off to protect the public from the defect or other suitable actions. If the inspection team are unable to effect a “make safe” then we do have repair teams available to attend within the 2hr time frame.

Category E defects will be permanently repaired within 28 working days if a permanent repair was not possible upon the first visit.

Category 1 – Those that require priority attention because they represent a potential risk to road users or reduce the reliability of the highway.

Category 1 defects will also be permanently repaired or made safe at the time of the inspection, if possible. If it is not possible to repair or make safe at the time of the inspection then an appropriate repair will be carried out within two working days of the identification of the defect and a permanent repair made within 28 working days.

Category 2 – All other defects.

Category 2 defects are those which are deemed not to present an immediate hazard and which can be repaired within longer timescales – they are either programmed for repair within 28 calendar days or included in a forward works programme. Category 2 defects are categorised according to priority:

•         High (Cat 2H)
•         Medium (Cat 2M)
•         Low (Cat 2L)

Inspectors are able to determine which sub-category the defect falls into by using their Safety Inspection Guidance Manual which provides examples of defects that may be encountered on the network and their potential categorisation. However, our on-site assessment will always need to take account of other particular circumstances. The inspector will also take into consideration the likelihood of further deterioration before the next scheduled inspection, and where this is a high probability, a higher classification may be determined.

Minimum Investigatory Levels

It is recognised that on any highway network a multitude of minor defects will exist which do not pose any risk to either the safety or the reliability of the highway. As a result, it would be impractical and inefficient to use limited financial resources to undertake repairs. These types of defects are described as ‘not meeting the Minimum Investigatory Levels’, which for potholes is defined as 40mm or under in depth and less than 300mm across in any direction.

Any defects that do not meet the Minimum Investigatory Levels will be recorded if the inspector deems this appropriate (for example, where a cluster of such defects may form a potential preventative maintenance scheme in the future).  These kinds of defects will be recorded as Category 2L defects.

To find a more detailed copy of our Defect Risk Assessment, visit the web page here. 

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